Personal information including name, address, phone number and payment information will not be sold or shared and will be kept strictly confidential.


We typically ship orders the next business day and will issue a full refund for damaged or broken specimens.  It’s the responsibility of the international customer to pay for custom duties and taxes.

Shipping time offered to you is an estimate and we cannot guarantee when an order will arrive.


We pledge to provide natural, unrepaired, untreated gem and mineral specimens with a 100% guarantee of satisfaction. If, for any reason, a specimen does not meet your satisfaction, we have a 7-day inspection and return policy. Mineral specimens must be returned in their original  forms with I.D. labels and bases.  Once received, we will issue a full refund minus any shipping fees and non-refundable payment processing fees. A lifetime guarantee is included if the mineral specimen was incorrectly identified.  Historic labelling, if available, will be included with each gem and mineral specimen.